Your privacy, operational security, and data protection matter to us.
WILKOSYSTEMS and WILKO GROUP LTD are committed to protecting your personal information and maintaining secure operational infrastructure.
WILKOSYSTEMS Brand
Company Number
HE486419
Contact Email
info@wilkogroupltd.comRegistered Office
16 Christaki Kranou Street,
River Side 2, Office 104,
4041 Germasogeia, Limassol, Cyprus
Websites
WILKOSYSTEMS provides AI-powered operational infrastructure, automation systems, onboarding platforms, consulting services, SaaS-related solutions, and operational technology systems designed for modern businesses. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, use our services, or interact with our operational platforms.
By accessing or using WILKOSYSTEMS services, you agree to the collection and use of information in accordance with this policy. We are committed to ensuring that your privacy is protected and that we operate in compliance with applicable data protection regulations, including the General Data Protection Regulation (GDPR).
We may collect the following types of information:
We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about your usage of our platform through cookies and similar tracking technologies.
We use the collected information for the following purposes:
Service Onboarding
Consultations
Operational Support
CRM Automation
AI Systems
Analytics
Additionally, we use your information for account management, customer communication, performance optimization, and to improve our services based on usage patterns and operational data.
We process your personal data under the following legal bases in accordance with GDPR:
You have given clear consent for us to process your personal data for specific, explicit purposes.
Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into that contract.
Processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights.
Processing is necessary for us to comply with the law.
We use cookies and similar tracking technologies to enhance your experience on our platform:
Help us understand how visitors interact with our website and operational systems.
Enable us to monitor and improve the performance of our AI infrastructure.
Essential for the functioning of our automation systems and workflow engines.
Used to deliver relevant advertisements and track campaign effectiveness.
You can control cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our platform.
We utilize third-party platforms to deliver our services effectively. These include:
Stripe
Payment Processing
Cal.com
Scheduling & Booking
Tally
Form Solutions
Systeme.io
Marketing Automation
CRM Systems
Customer Management
Cloud Infrastructure
Data Hosting
Each third-party provider has its own privacy policy. We encourage you to review their privacy practices. We remain responsible for the overall processing of your data within our operational systems.
WILKOSYSTEMS provides AI-powered infrastructure that may include automated workflows and intelligent communication systems. Some of these workflows may involve:
AI-Assisted Communication
Automated responses and intelligent routing for customer inquiries.
Workflow Automation
Automated processes for lead qualification and customer onboarding.
Operational Monitoring
Systems to track performance and identify optimization opportunities.
Multilingual Automation
AI-powered translation and localization for global operations.
All AI systems operate within defined parameters and are subject to human oversight. We are committed to transparency in how AI affects your data and business operations.
We implement industry-standard security measures to protect your data:
Encrypted Systems
End-to-end encryption for data in transit and at rest.
Authentication
Multi-factor authentication and secure access controls.
Secure Infrastructure
Enterprise-grade hosting with redundant security layers.
Access Controls
Role-based access with regular security audits.
While we implement robust security measures, no system is completely secure. We continuously monitor our infrastructure and update security protocols as threats evolve.
Under GDPR and applicable data protection laws, you have the following rights:
Right of Access
Request copies of your personal data
Right of Correction
Request correction of inaccurate data
Right of Deletion
Request erasure of your personal data
Data Portability
Receive your data in a portable format
Restriction
Request limited processing of data
Withdraw Consent
Withdraw consent at any time
To exercise any of these rights, please contact us at info@wilkogroupltd.com. We will respond to your request within 30 days.
As an international business operating from Cyprus with clients and partners worldwide, your data may be transferred and processed in countries outside the European Economic Area (EEA).
When we transfer data internationally, we ensure appropriate safeguards are in place, including:
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or operational requirements.
Retention periods typically include:
Upon request, we will delete or anonymize your data in accordance with your rights, except where we are legally required to retain it.
Our services are designed and intended for businesses, professionals, and organizations. WILKOSYSTEMS products and services are not directed to individuals under the age of 18 (or the applicable age of majority in your jurisdiction).
We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child, please contact us immediately at info@wilkogroupltd.com and we will take steps to remove that data promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
WILKO GROUP LTD
WILKOSYSTEMS
Email: info@wilkogroupltd.com
Address: 16 Christaki Kranou Street, River Side 2, Office 104, 4041 Germasogeia, Limassol, Cyprus
We aim to respond to all privacy-related inquiries within 30 days. For urgent matters, please include "URGENT" in your email subject line.
We're committed to transparency and are happy to address any concerns about how we handle your information.
Contact WILKOSYSTEMS SupportWe aim to respond to all privacy-related requests promptly.
WILKOSYSTEMS
A WILKO GROUP LTD Company
Last Updated: May 2026